Sunday, April 14, 2013

A633.3.3.RB_HallMike


To say that this assignment is a tough one for me is an understatement.  Being that I work for the US Navy whose rigid hierarchal structure is about as firmly planted as it can be, it tough to even envision a branch of the armed services using a flatter organizational structure none-the-less a Complex Adaptive System (CAS).  Further, I’m not sure the military has the need to even switch to one.  While organizations in the public sector have problems with communication up and down the chain of command, the military has almost perfected this process.  The rigid structure makes it perfectly clear where the information needs to go and when.  This is incredibly important to know as any hesitation in communication flow can literally kill someone.  With that being said, hierarchal structures are often paralyzed with bureaucracy and the military is definitely a slave to it also.  Perhaps that is why our government is slipping more and more towards what Obolensky says will happen to all silo based structures, it will face death (Obolensky 2010).

Looking into all of the organizations that are listed in the book that feature CAS, they all have one thing in common (other than the fact that they are a CAS system) is that their employees are all heavily involved with all aspects of the organization at all levels.  Clearly this will work in the business world as some companies are already making waves in the market using CAS for their organizational structure, however I am not sure it would work in an organization where people are not as heavily invested in the organization like the military.  No matter how hard you work, your pay will be identical to every other O3 (or whatever rank) in the service.  Sure you might get an Early Promote on your FITREP, but all that means is that you are slightly more selectable to move to the next rank once you have spent the mandatory time required in that rank.  Within the government, there is little benefit to working harder for the organization except for pride whereas in the business sector (and especially with CAS structures), every employee has a vested interest in how the company performs and thus is willing to go the extra mile because they can see more clearly that it affects them directly (notice how I said they can see this effect – every employee makes a mark on an organization regardless of where they are at in the system, however if you don’t give them a reason to take note of that fact, a decent number will not).

So where does the Navy go from here?  I think in some respects it could move towards a matrix type organization, especially since in some respects it already is.  For example, in the other services, each portion of the organizational structure above the company level has its own support staff.  As you move, each command over that also has a staff and so on up to the top of the structure.  This is very similar to a matrix organization since each individual matrix in the organization has its own support functions (Obolensky 2010).  Additionally, reporting and processes are efficient and centralized in HQ cells (up all the way to DC) (Obolensky 2010).  Here, however, the similarities stop.  There is nothing slimmed down about the upper echelons of any branch in the service.  For example, the Navy today has roughly 334 flag officers of various ranks or flag selects ("Navy.mil leadership biographies" ).  That is more than 1 flag officer for every one ship in the fleet.  We are hugely top heavy as an organization and I question the need for it.  So, my first order of business in stepping towards a more Zen like organizational structure would be to trim some of the fat at the top of the Navy.  Looking at other aspects of a matrix organization, I simply do not think that a military force can operate when there is tension between who has control over the unit (i.e. there can’t be 2 different people in charge of you).  The Navy takes great strides to prevent such things from occurring due to the fact that the confusion could be deadly, so much so that a large portion of some operating manuals are dedicated on how to correctly chop from one chain of command to another when sailing into different fleet areas. 

So, in summary, I think that reducing some of the bureaucracy at the higher levels of the organization would be a step in the right direction.  With that being said, I just don’t see how the DoD could operate away from a silo type organization except for the small transitions that have occurred already.  Being that I have yet to interview the ADM Greenhart, Chief of Naval Operations or VADM Morgan, N3/N5, I do not have any insight into what their plans are for the future organizational structure of the Navy, however moving to a CAS type structure is probably not one of them.  I would be interested in investigating if there have been any military units that have experimented with this type of structure however.  Perhaps part of my problem with this blog is that I am just too indoctrinated into the organization and am applying ample amounts of group think.  While I’d like to think this isn’t the case, like I said, I’d love for someone to prove me otherwise.  

Obolensky, N. (2012). Complex adaptive leadership, embracing paradox and uncertainty. Gower Publishing Company.

Navy.mil leadership biographies. (n.d.). Retrieved from http://www.navy.mil/navydata/bios/bio_list.asp

No comments:

Post a Comment